lg kc550

[mickygrundill09]

i have just purchased a memory card for my kc550 it wont let me store any music on the card can some one help me please ......................................

[andys_mf]

Hi,

quite a common problem this, but a simple one to fix. disconnect the phone from your computer, and go into settings, and look for connectivity or usb settings.

you need to go in to it and change the default mode to either music or prompt each time.

What's happening at the moment is it's probably connecting in the mode for synchronising your contacts, not music

[mickygrundill09]

hi mate i tried that it dosnt say those things your tellin me to do i think it could be a faulty card

[andys_mf]

If you're not seeing the options for the connection mode, then something isn't right on the set up of the phone. This was in another post, but explains what to do in a bit more detail:

Ok, Got my hands on one and am trying it now. To get connected I had to manually do it, my pc didn't see the phone on its own.

If you launch the LG PC Suite II it should then prompt you to get connected and find your phone after a few seconds. Once thats done, you should get the landing page that gives you the options, Sync, Games, Music Etc,

When I clicked on music, it launched the app, then threw up the not connected message. Reason being the phone is in the wrong mode.. Most phones will prompt you which mode you want to connect in, but the cookie doesn't by default.

You'll need to disconnect the USB cable from the phone and then go to

Settings > Connectivity > USB Connection > Music Sync (or always ask, in case you sometimes will want to sync or use storage)

It will confirm its been saved, and then you can plug the cable back in.

Your PC will probably say that there is new hardware detected, just leave it for a minute or two to finish doing its thing and then you should be good to go. Your phone should display "Music Sync Connected" with a cancel button at the bottom of the screen.

If you launch the music app again now from the PC Suite, your phone should be connected and you'll be able to transfer your music over.

Another way of doing it is to connect in mass storage, and your PC should then just see it as an extra storage drive and you can just drag and drop your mp3's into the relevant folder - having said that, mine didn't have a music folder when I tried this way, but that might be because I've not got any music on the phone yet!

Personally I'd stick with using the PC suite, at least that way you know that the phone will know its got music on it!

Have a play and let me know how you get on.

Andy

[mickygrundill09]

cheers pal it aint worked yet i purchaesd tihis phone off e bay it only came complete with hand set and charger so no lg suite i then got a usb and memory card device whic u put the memory card into the back of the usb and transfer music like that and on putting the memory card back in my phone the music anint showing on my phone what i can gather so far its either the settings on my actual handset need setting or its my handset as my memory card will go into my wifes phone and work and show the musicc.

[andys_mf]

Ah ok, that explains it then, the file structure on the LG phone's doesn't work in the same way as other makes, so you'll need to make sure that music in in the memory card in the folder that the phone is expecting it in.

You can get the pc suite free from the LG website.. I'll try and find a link to it now.

[andys_mf]

LG Mobile

their site is down for updates at the moment, but try that link tonight or tomorrow and you should be able to download the manual and the pc suite for the phone.

should make it a lot easier for copying your music over then

[mickygrundill09]

so is there no settings on my handset that need to be altered.

cheers

[mickygrundill09]

its the actual memory card see it wiont pick any thing up mine is a kc500m and my wifes a viewty but it works fine in hers

[andys_mf]

If the memory card was faulty it wouldn't work in any handset.

The settings that need changing on your phone are the ones that i mentioned before and are to do with the pc suite settings.

If you're not using the proper software I don't know what else to suggest!