K810i "Inactive Sim"

CousinVinny · 09-11-2008, 11:09 AM

Ongoing...

Has anybody else purchased a sim free K810i from MF recently, having a problem with the one I got.

Beaker · 10-11-2008, 07:47 PM

Hi CousinVinny

I'm really sorry for the issues you are having. All our phones are bought from offical Distributors of Nokia, Sony Ericsson, HTC etc, and we take something like this very seriously.

Legit phones can accidently be blacklisted, for example when a customer rings to get a phone blacklisted - it just takes one incorrect digit on the IMEI for it to affect a non related phone.

Hopefully someone from our Customer Relations team has been in contact with you, and we can resolve this ASAP.

CousinVinny · 10-11-2008, 08:01 PM

Thanks for the reply Beaker, I've returned the handset today, and hopefully the problem will be resolved tomorrow.

Cheers.

09-11-2008, 11:09 AM	#1 (permalink)
CousinVinny Mobile Fun Newbie Join Date: Nov 2008 Posts: 3 Rep Power: 0	K810i "Inactive Sim" Ongoing... Has anybody else purchased a sim free K810i from MF recently, having a problem with the one I got. Last edited by CousinVinny; 09-11-2008 at 09:59 PM.. Reason: Ongoing...

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10-11-2008, 07:47 PM	#2 (permalink)
Beaker Mobile Fun Staff Join Date: May 2008 Posts: 188 Rep Power: 5	Hi CousinVinny I'm really sorry for the issues you are having. All our phones are bought from offical Distributors of Nokia, Sony Ericsson, HTC etc, and we take something like this very seriously. Legit phones can accidently be blacklisted, for example when a customer rings to get a phone blacklisted - it just takes one incorrect digit on the IMEI for it to affect a non related phone. Hopefully someone from our Customer Relations team has been in contact with you, and we can resolve this ASAP.

10-11-2008, 08:01 PM	#3 (permalink)
CousinVinny Mobile Fun Newbie Join Date: Nov 2008 Posts: 3 Rep Power: 0	Thanks for the reply Beaker, I've returned the handset today, and hopefully the problem will be resolved tomorrow. Cheers.

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