what is this symbol on the screen? W910i

[Ally.r]

Sony ericsson Red W910i - what is this symbol on the screen?
It's a small blue box on the top left hand top corner.In the box is a person with borwn hair and a red top and next to the box is a red arrow pointing to the bottom right. it's not a missed call symbol, so what is it?? It's driving me maaaad!
Thanks
Ally.r

[andys_mf]

Hi Ally,

it could be a couple of things, possibly a profile icon? if you go to settings-> profiles, have a look and see what profile is active. try changing it too to see if that makes a difference.

Is your handset a Vodafone branded one?

Andy

[Ally.r]

Hi Andy, Thanks but I found the answer on this site - I went into settings - calls - divert calls - deactivate all - and the icon dissapeared, phew! thanks.
Ally.r

[wk1992]

Originally Posted by Ally.r

Hi Andy, Thanks but I found the answer on this site - I went into settings - calls - divert calls - deactivate all - and the icon dissapeared, phew! thanks.
Ally.r

I have this same problem but when i go to settings>>calls>>divert calls, i dont have a "deactivate all" option. i have video calls, and voice calls as 2 options i can choose
if i choose 1 of these there just a new menu thats got no options??

[andys_mf]

Try typing in *#002#

thats the network code for cancelling diverts.. has been a while since I last used it, so it might not work any more...

which network is your phone on?

[wk1992]

i typed the code in and it worked
thnx dude

[andys_mf]

Cool, Glad it worked - you will need to set your voicemail up again now, thats the only downside - which network are you on and i'll let you know how to set it up

[Dannii]

Originally Posted by andys_mf

Try typing in *#002#

thats the network code for cancelling diverts.. has been a while since I last used it, so it might not work any more...

which network is your phone on?

i did try that call and it didn't work i am on orange and i have no idea on how to get rid of it

[andys_mf]

Hi Dannii, you can turn your diverts off manually if the shortcode didnt work. I'm using a k850 here, but the menu's should be the same:

Goto:

Menu,
settings,
arrow across to calls,
select divert calls,
select voice calls,
there are 4 options then, you need to check each one to find out which has the active divert.

divert always - get status and deactivate if its on (you won't receive any calls if its activated)
when busy - get status and activate if you want callers to go to voicemail if your on the phone
not reachable - get status and activate if you want callers to go to voicemail if your out of signal
no reply - get status and activate if you want callers to go to voicemail if you don't answer

that should clear it, if not, you should see a check all option, choose that and it should tell you which divert has been activated and you'll just need to go to that one and de-activate.

Hope that all makes sense.